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peggyRMI
Level 1

Correcting employee payroll history in standalone QB Payroll

How do I correct an employees payroll history after all employees have been set up and payroll has been entered several times for the year?

7 Comments 7
Ethel_A
QuickBooks Team

Correcting employee payroll history in standalone QB Payroll

Welcome to the Community, @peggyRMI.

 

I'll show you the steps to void a paycheck in QuickBooks Desktop Standalone Payroll.

 

You can only edit or delete a paycheck if you haven't sent the paycheck to the payroll service. Otherwise, your option is to void it.

 

Here's how:

 

  1. Go to the Employees menu, then select Edit/Void Paychecks.
  2. Change the Show paychecks through/from dates to the date of the paychecks you need to void, then press Tab on your keyboard.
  3. Select the check-in question and choose Void.
  4. Enter YES, then select Void.
  5. Tick the checkbox to agree to the terms and conditions of voiding the paycheck.
  6. Repeat steps 1- 5 as necessary to include all checks that need to be voided.

 

Then, send the voided paychecks.

 

  1. Go to the Employees menu, then select Send Payroll Data.
  2. Select Send. You won't see any direct deposit checks to send, but this lets our system know to cancel the paychecks.
  3. Enter your payroll PIN, then click OK.

 

Here is an article for the detailed steps: Edit, delete, or void employee paychecks.

 

For future reference, you can read this article about running payroll reports: Run payroll reports.

 

Let me know if you have questions about managing paychecks in QuickBooks Online. I'm always here to help. Have a great day.

peggyRMI
Level 1

Correcting employee payroll history in standalone QB Payroll

Thanks but that wasn't my question.  We run our payroll checks inhouse using QB Desktop payroll.  We need to add to the payroll history without running payroll checks.  For instance, Employee 1 has 1200 gross but the correct amount should be 1550.  How do I adjust that gross amount without making a payroll run?

peggyRMI
Level 1

Correcting employee payroll history in standalone QB Payroll

Thanks but that wasn't my question.  We run payroll checks inhouse using QB Desktop payroll.  How do I adjust an employee's payroll record amounts without running a payroll? For instance, Employee 1 has 1200 gross in QB but it should be 1550.  How do I adjust that without doing a payroll run?  (and its associated withholdings)

ZackE
Moderator

Correcting employee payroll history in standalone QB Payroll

Thanks for following up with the Community, peggyRMI. I appreciate your detailed information.


You can enter pay history for employees by accessing the Payroll Setup window.
 

Here's how:
 

  1. In your top menu bar, go to Employees, then Payroll Setup.
  2. Click Pay History and say Yes, I've paid employees.
  3. Specify if you want to consolidate paychecks for previous quarters or not, then hit Continue.
  4. Choose an employee by clicking their name and hitting Edit Payroll History.
  5. In the event your employee was paid in quarter one, expand the January - March box by using its Drop-Down Arrow (▼) icon. Otherwise, press Next to skip to the next quarter your employee was paid.
  6. Enter any necessary paycheck information. Keep using the Next button to move to your next quarter.
  7. If you need to take a break and come back later, close the Payroll Setup screen. Your work will be saved.
  8. Repeat these steps for any other employees you need to enter pay history for.
  9. When you're finished entering everything needed, select Finished Entering. A green checkmark will be displayed next to paychecks you created.


I've also included a detailed resource about entering pay history which may come in handy moving forward: How to enter employee pay history
 

Please don't hesitate to send a reply if there's any additional questions. Have an awesome Thursday!

peggyRMI
Level 1

Correcting employee payroll history in standalone QB Payroll

Thanks but my screen does not look like that one at all nor do I find the items you indicate.  No Payroll History.  I tried to capture a screenshot of mine but it wouldn't copy to this post.   Any suggestions?

peggyRMI
Level 1

Correcting employee payroll history in standalone QB Payroll

Here is my screen shot

MariaSoledadG
QuickBooks Team

Correcting employee payroll history in standalone QB Payroll

Thank you for the screenshot. Let me provide you with some details on how you can fix payroll, Peggy.

 

It looks like you're using QuickBooks Online (QBO) standalone payroll. In general, you can usually make changes to your pay history if you haven't created any paychecks yet. However, since you've already run payroll, I recommend reaching out to our Payroll Support Team to help you make the changes in payroll history. They have the tools to pull up your account in a secure environment. To do so, you can follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?), and then Contact Us.
  3. Enter your concern, then click Let's talk.
  4. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

 

Furthermore, know what are the lists of reports that you can use to verify if your payroll information is correct. I've added this article for more details: Run Payroll Reports.

 

If there's anything else that you want us to help with, remember that the Community is an open space for you. Feel free to let us know using the Reply button if you need help.

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