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I have no idea what happened or how it happened but in the pay liabilities the period dates are wrong. Our pay period is from Thursday to Wednesday. So for example, our pay period is April 2- April 8. Instead of having that date in the period for that liability it show the date being April 4-10. How do I correct this? Screen shot attached
Edited to add: Not only are the dates wrong but so are the amounts due. When I print my payroll liabilities summary, the amounts on the summary are correct but in the view/pay liabilities, it is incorrect.
Hello there, @tcc2017.
Thanks for visiting the Community. It's could be that the scheduled tax payments were set up incorrectly, that's why the Period displayed inaccurately.
Let's review the scheduled tax payments list to ensure it's accurate, then make some changes if needed. Here's how:
You Can also read through this article: Set up and pay scheduled or custom (unscheduled) liabilities. It helps you learn about how to manage scheduled or unscheduled liabilities:
Feel free to message again if you have additional concerns. We're always delighted to help.
Your pay period and our liabilities due periods are not the same thing.
Your pay period is the date range for which you will pay your employees, on the next pay date.
Your liability period(s), potentially different for each tax and/or agency, key off of that pay date. They are typically quarterly or monthly or similar, whatever your agencies say.
Thanks, but I tried that before I reached out to the community. I went back and double checked it after reading your response but nothing changed.
Yes, but I have been using this since Jan 2017. Up until this week, everything was perfect. Date wise and amount wise. Now all the sudden this week the dates are off as well as the amounts.
Hi there, tcc2017,
I'm here to help ensure you're able to correct the period date for your liabilities.
Let's perform one more step to get this working by using a different payment schedule. Then, modify the period from there. To do so, you can follow the steps from 1-5 provided by my colleague @katherinejoyceO.
Then, proceed with the steps outlined below:
If the same issue persists, I highly recommend contacting our QuickBooks Desktop Payroll Care Team. They can help verify your tax set up in a secure environment.
Contact us through your product:
Check out this article: Set up and pay scheduled or custom (unscheduled) liabilities for additional information.
Let me know how everything turns out by leaving a comment below. I'm always around to help you out.
I am commenting because I am encountering the same problem. I am using QuickBooks Desktop 2023 and there is no option of "Let me use a different payment frequency". How can I adjust this when I only have pre-set options of Weekly, Monthly, Quarterly, or Annually?
Thank you,
Welcome to the thread, @bnels97. I'll guide you on how to tick the Let me use a different payment frequency for your taxes.
First, open your QuickBooks Desktop (QBDT) file as a master administrator to avoid restrictions with your payroll setup. Then, follow these steps:
I'm also adding this article for more tips while managing your liabilities in QBDT: Pay your non-tax liabilities in QuickBooks Desktop Payroll. If you need to make adjustments to your employees' wages, taxes, or deductions in the future, use this link as your reference: Adjust payroll liabilities in QuickBooks Desktop Payroll.
Mention my name in the comment section below if you have follow-up questions. I'm always here to help. Have a great weekend!
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