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belle6
Level 1

Delay in direct deposit today

i cannot get a hold of anybody to give me answers. Our employees are complaining about the delay in direct deposit. What number shall I contact with a live human interaction?
1 Comment 1
ReymondO
Moderator

Delay in direct deposit today

Hey there, @belle6.
 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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