Delete pay check

You can delete paychecks if you haven't sent your payroll to us, Ssc_93.

Depending on your processing time, you may have the option to edit, delete, or void a paycheck. If the paychecks have not yet been processed, you can remove them from your QuickBooks Online Payroll (QBOP) account by following these steps:

1. Go to Payroll, then Employees.
2. Select Paycheck list. 
3. Choose the paycheck(s) you'd like to delete or void, then select Delete or Void.
4. Click Delete. 

If you're unable to make the desired changes or receive an error message indicating the payroll has already been processed, I recommend contacting our Payroll Care team once more for further assistance.

For more insight about fixing an employee paycheck, please see this article: Edit, delete, or void employee paychecks.

Once everything is all set, you can generate a summary report to review your employees' totals and other payroll-related data. To guide you through the process, check out this article: Create a payroll summary report in QuickBooks.

Additionally, if you're looking to enhance your payroll processing, I highly recommend exploring QuickBooks Payroll. With its robust time-tracking features and faster direct deposits, you'll significantly improve your business operations.

If you have other payroll concerns or questions about managing employee paychecks in the QBOP, please don't hesitate to let us know in the comments. We'll be right here to help you out.

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Hi,

We have tried to do to the below and were unable to do so.

I have been on the phone to support today for nearly 3 hours and nobody was unable to assist.

My understanding is the funds are not offloaded the system to the credit the employees account. Only the employer account has been debited. 

It seems that if I had got through to the right agent we would have been unable to achieve what we wanted but now it is the weekend.

Can I arrange a call for Saturday so that someone can assist ? Are you able to arrange that ?

Hi - we tried to do the below and were unable to do so. I was also on the phone to support for 3 hours who could not assist.

Can you arrange a call with someone on Saturday to try and sort this please ?

The time and effort you’ve dedicated to following the suggested steps and collaborating with our support team is appreciated, Ssc_93.

While we're unable to arrange a call on your behalf or access Intuit's customer service systems, I want to ensure you receive the support you need. You'll have to contact our live payroll support team and request a Callback. I understand you already contacted them. However, they have the tools and resources to perform payroll correction.

Moreover, please note that weekend access to our live payroll support team depends on your payroll plan. In line with this, here are the associated support hours for QuickBooks Online Payroll:

• Core - Monday to Friday, 6 AM to 6 PM PT
• Premium, Elite - any time, any day

Lastly, I’ll include a few articles that explain how to add employee deductions and create a payroll summary report:

• Set up, change, or delete employee-paid payroll deductions
• Create a payroll summary report in QuickBooks Online

I'm still ready to assist if you have more questions about processing your payroll or the contact details of our live support team. We're available 24/7, always ready to help.