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hdjohnson
Level 1

Direct deposit hasn't hit employee account yet

Direct deposit hasn't hit employee account yet, why is it delayed?
2 Comments 2
Andi M
Level 1

Direct deposit hasn't hit employee account yet

I am having the same exact problem and came here searching for help. I wonder if it's a QB issue.

KlentB
Moderator

Direct deposit hasn't hit employee account yet

Hi there, hdjohnson and Andi M.

 

I understand this hasn't been easy for your employees.

 

Our engineers are aware of this and are working to find the root cause to resolve this issue. Please check our Status Board and click SUBSCRIBE TO UPDATES. You can also inform your employees to monitor their pays within today while this is being taken care of.

 

We appreciate your patience and understanding on this matter.

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