Direct Deposit Payroll Limits

On November 22nd (Wednesday), I went to process my payroll and got a message saying I was over the limit. I contacted QB Payroll support and was told I would have to do a DD Limit Increase request. It was explained to me that it would take 2 days to review and I would get an email. By November 30th, I'd not received anything. I called once again and was told everything had been approved. I processed my payroll that day, and had no problems. This morning, I went to do payroll and again, received another error message that I'm over the limit.

I literally have been on the phone all day with Quickbooks Payroll Support with NO resolution.

• I'm being told I have to wait 6-14 days for the "account to refresh". I requested a super
• I asked for a supervisor to call me this morning, and as of 2pm, no one has called me back
• I am being told that I have to do another DD Limit Increase Request. 
• I recently upgraded to the Enterprise, and was told that I would receive the "next tier of tech support" -- It has been worse than before.
• I was told our limit was 15k. My payroll is 13... so why is my account on hold?!

I'm presently on hold again for a supervisor. I have never in all the years of using Quickbooks have had this many issues. ESPECIALLY with payroll. I can't seem to get a clear and concise answer as to why, all the sudden, there are limits on payroll.