RE: I was just told by a QB rep today because I called in that unless you void/cancel a direct deposit within 24 hours after it is initiated, you cannot void or cancel it.
That is false. You can send DD orders far in advance (I think 90 days) and then void them much later.
RE: For example, I initiated a direct deposit on Monday for Friday pay. On Wednesday morning at 8 am I voided one of the direct deposits because the employee had a new bank account. I received back a confirmation from QB that it was voided. ...The paycheck still got deposited.
If this happened to you last week, it is probably due to Juneteenth, which - based on other posts here - Intuit screwed up in several ways. Because of Junteenth, Wednesday was only one business day before Friday, and Intuit had probably already sent the ACH orders into the banking system on Tuesday evening. But another part of their system, including QuickBooks, was not set up to know that (it is for other holidays).
RE: I would have had to do it with in 24 hours on that Monday when it was initiated.
In this case that it is technically accurate that you would have had to void the check on Tuesday, but not because you sent it on Monday. It's just that Tuesday was the deadline last week because Thursday was a banking holiday. You could have sent the check weeks before and Tuesday would still have been the deadline.
