direct deposits didn't go through today

Yes, we are in the same position. In the queue for chat support right now....

Ours did not go through either. Waiting on someone to call me from QB. Can’t seem to talk to a human.

Hi all!

We know how important it is to be able to pay your employees on time. Our engineers are already aware of this behavior to check this out the soonest. Please inform your employees to monitor their bank account for their pays within today while this is being taken care of.

You can also follow these steps to monitor the status of the investigation and subscribe to receive email updates:

1. Go to this link: http://status.quickbooks.intuit.com/?subscription_confirmed=true.
2. Click Subscribe to updates.
3. Enter your email address and click Subscribe via email. 

The Community is always here if you need anything else. 

Ours either.  Why can't they let us know what's going on?

Hi there, nf0075 and jsbsaelliott.

We'd like to inform you that the direct deposit issue is already resolved, and your employee should get their pay by the end of the day. Please follow this link for more details: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd. 

We thank you for your patience and time to post in the Community. Have a great rest of the weekend!