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beverly-williams
Level 1
posted
‎April 30, 2021 08:08 AM
last updated ‎April 30, 2021 8:08 AM

Direct deposits processed but not paid?

Our direct deposit payroll processed two days ago. Today is payday but no team members received their pay.
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2 Comments 2
derin-patel
Level 1
‎April 30, 2021 08:10 AM

Direct deposits processed but not paid?

yes we have the same issue. no one available to answer either. 

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SashaMC
Moderator
Moderator
‎April 30, 2021 11:45 AM

Direct deposits processed but not paid?

Hello derin-patel,

 

Thank you for connecting with the QuickBooks Community. There was an issue today with payroll, but our engineers have now resolved the matter. Direct deposit will be available in employees' bank accounts before the end of today.

 

Please let me know if you have any questions! I will be happy to assist you! Take care!

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