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I understand that every penny counts in your business, Harkins. Let me direct you to the right support who can help you further with the reimbursement.
Given that you're unable to receive the refund in 6 months already, It's be best to get in touch with Payroll Support. This allows them to follow up on your tax payments and reimbursements.
Follow these to reach support:
In case you want to chat with us online, fill out these forms:
Please note the support hours as well to ensure that experts are available for assistance.
Once everything is settled, feel free to review this link to find out more details about keeping track and personalizing payroll transactions in QBO: Run and manage payroll reports in QuickBooks Online Payroll.
We appreciate your patience while we're working on this for you. Keep in touch for more help regarding payroll, taxes, or QuickBooks. We'll do our best to respond as soon as we can. Take care!
I have done this multiple time. I have done screen sharing, emailed multiple time. I was told twice that the money I had to pay to keep liens from being placed would be reimbursed. I gave up and contacted an accountant to do payroll. Next stop is a lawyer to file a suit for non-payment of the taxes and to get reimbursed for my payments. Intuit payroll is nothing but a joke, scam and rip off!! I will never recommend anyone to use this service.
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