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info@leanimalsan
Level 1

Does anyone else have issues with mileage tracking and invoicing? I have been consistently for months.

My settings are correct. Sometimes it works, sometimes it doesn't
1 Comment 1
JamaicaA
QuickBooks Team

Does anyone else have issues with mileage tracking and invoicing? I have been consistently for months.

Welcome to the Community forum, @leanimalsan. We value your time as we recognize the importance of creating invoices and tracking mileage. I'll direct you to our Support Team to have this sorted out.

 

First, I'd like to thank you for the effort in reviewing your settings. Since the issue has persisted for months, I recommend contacting our representatives. They can provide more resolutions to fix issues with mileage and invoicing.

 

Here’s how:

 

  1. Go to the Help icon and select Contact Us.
  2. Enter your concern and click Continue.

qbse_support.png

 

Don’t worry, they will do everything they can to help you. Just make sure to check our support hours so you can contact us at a time convenient to you.

 

To learn how to manage invoices, refer to this guide: Create invoices in QuickBooks Self-Employed 

 

The Support Team should be able to assist you in figuring out this matter. In case you need help with handling your receivables, add them below. I'll be glad to assist you further.

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