Hi there, @gayladesign.
Since Community is a public forum, we're unable to provide confidential information such as email address. Let me direct you to our support team. There, one of our live agents can securely check into your account assist you if you have billing concerns.
You can follow these steps to connect with them via QuickBooks:
- Click the Help menu in the upper-right hand corner and click Talk to a human.
- Type in "Talk to a human", then press Enter.
- Look for I still need a human and click on it.
- Select Get help from a human.
- Choose between Chat with us, Schedule an appointment, or Have us call you.
Once you're all set, feel free to check out this link for reference in case you want to update your billing information in QuickBooks Online (QBO): Manage billing, payment, and subscription info in QuickBooks Online.
I'm all ears if you need more help with your billings and QuickBooks. I'll be around ready to help you. Keep safe and stay healthy!