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amy-yachtsalesin
Level 2

Does anyone know why payroll was not transmitted last night?

I processed payroll yesterday as I normally do yet nothing was sent
2 Comments 2
AVPRVA
Level 2

Does anyone know why payroll was not transmitted last night?

We also did not receive our direct deposits this morning. All of my employees are quite upset, and all Quickbooks support channels are "currently closed."

KlentB
Moderator

Does anyone know why payroll was not transmitted last night?

Hi there, AVPRVA and amy-yachtsalesin.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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