I am trying to email direct deposit pay stubs to an employee. The information on-line tells me to go to File-Print Forms-PayStubs. After verifying My Preferences and previewing the employee's pay stub, I click "Email" in the "Select Pay Stubs" window. The Password Protection info comes up, I click "OK" and it takes me to "Email Security" window-Clicked "OK".. and here is the problem; see attachment. I am to unable to change the "Template" from "Basic Sales Order; there are no other choices in the dropdown. How can I fix this?
I don't know why QuickBooks is taking you to that window! It doesn't appear to have anything to do with pay stubs, and none appear to be listed. A sales order, not a pay stub, appears to be selected to send.
What version-year of QuickBooks are you using? Perhaps that has something to do with it?
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