Let's make sure you can successfully update your employees' information, Kerri.
Sometimes, employees tend to use Individual Taxpayer Identification Numbers (ITINs) instead of Social Security numbers, which can cause issues.
You can verify your employee's SSN using the Social Security Number Verification Service. If you have filed any payroll tax forms with an incorrect SSN, you'll need to amend them to avoid any problems with government agencies using this information for unemployment benefits and child support orders.
To help you fix an employee's SSN, I've attached an article for more details: Correct Your Employee's Social Security Number.
Additionally, to learn how to electronically pay your state payroll taxes and file state forms through QuickBooks Desktop Payroll, I recommend checking out this article: Set Up State E-File And E-Pay In QuickBooks Desktop Payroll Enhanced.
Please let me know if you require further assistance with your employee's SSN or information. We're here to help you in any way we can.
