Entering Hours:Minutes no more conversion

HC · ‎March 08, 2023

Payroll.
2nd week in a row that I can not input the hours and minutes with a colon, i.e. 19:33. I have to do the manual calculation to 19.55. I did not have to do this in the past, QBO did the conversion.

Who broke this in the programming department?

Stand up, raise your hand, and let us know, and when you will fix it.

I've already hit the feedback button. It did not get the job done, or even acknowledged, so here I am.

Adrian_A · ‎March 08, 2023

I appreciate you for sending Feedback, HC.

I understand how it feels when you experience an issue for days. I'm here to help resolve this the soonest.

Sometimes local internet cache files stored in the system can cause unexpected behavior in the product. You can use these keyboard keys to open an incognito window:

Google Chrome: Ctrl + Shift + N
Mozilla Firefox & Microsoft Edge: Ctrl + Shift + P
Safari: Command + Option + P

If it works, you can go back to a regular browser and clear its cache. If the same things happen, use another supported browser instead.

Once everything's good, you can check this reference as a guide about managing employees: Help Articles.

I'm just around the forum if you need help.

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Entering Hours:Minutes no more conversion

Entering Hours:Minutes no more conversion

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