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frustrated60
Level 1

Entering payroll data that has been sent to QBooks payroll but is missing payroll in the register because of wrong backup file

I have three payrolls that were completed (12/17, 12/24, 12/31) and sent to Intuit.  However, I backed up the wrong file and these 3 payrolls are missing.  How do I manually enter the payrolls into QBooks without resending the information to Intuit ???

1 Comment 1
BettyJaneB
QuickBooks Team

Entering payroll data that has been sent to QBooks payroll but is missing payroll in the register because of wrong backup file

Glad you've reached out to the Community for your missing paycheck's concern, @frustrated60.

 

I got you covered in recreating them to keep your records accurate.

 

When a direct deposit check went missing, it needs to be recreated with zero dollar net pay (no payable amount to the employee) since the total direct deposit amount of that payroll should reflect in the direct deposit liability check. This will balance your check register and eliminate duplicate entries.

 

Moreover, there's no need for you to send the information again to intuit since these entries are just missing on your QBDT. Just make sure to remove the checkbox for Use Direct Deposit upon creating them.

 

Here's how to recreate a missing paycheck:

  1. Create a Direct Deposit Offset (DD Offset) payroll item.
  2. Select Employees and choose Pay Employees.
  3. Enter the check date and pay period to match the voided paycheck.
  4. Place a check-mark next to the affected employee(s) and select Open Paycheck Detail button.
  5. In the Preview Paycheck window, clear the Use Direct Deposit checkbox in the upper right corner.
  6. Recreate the check as it was before by entering hours, salary, and/or other payroll items.
  7. Enter the DD Offset payroll item (created in step 1) in the Other Payroll Items section.
  8. Enter an amount for the DD Offset item equal to the net amount of the paycheck (the amount for the DD Offset should be a negative number).
  9. Press Tab to cause the net amount of the paycheck to change to 0.

Repeat this process to those affected employees.

 

For complete details about this process, please see this link: Recreate a missing or voided direct deposit paycheck in QuickBooks Desktop Payroll.

 

Please let me know if you have any other questions about this payroll concern. I'll be here to keep helping. Have a great day!

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