cancel
Showing results for 
Search instead for 
Did you mean: 
KaraLeah
Level 1

Enterprise suite Employee Taxes

I was forced to update to a new version of QuickBooks this past spring. I picked the enterprise suite version due to not having reliable internet for the online version. Another reason for picking the enterprise version was that it stated that the Enhanced Payroll for QuickBooks Enterprise Bundle Enhanced was included in the purchase. 

This past week my yearly subscription I had purchased last year had ended. When I go run payroll it now states that certain features of QuickBooks payroll, such as automatic calculation of taxes, have been temporarily disabled. Please help, am I missing something? Do I need to keep paying a yearly payroll subscription to the ridiculous amount that I have paid already for this enterprise suite?

3 Comments 3
Maybelle_S
QuickBooks Team

Enterprise suite Employee Taxes

Congratulations on choosing the QuickBooks Enterprise Bundle, Kara. I’m here to help clarify how the Enhanced Payroll works with your Enterprise suite and guide you through any steps you need to take to ensure everything runs smoothly.

 

You don’t have to pay for a separate yearly payroll subscription because your Enterprise version already includes Enhanced Payroll. The reason you see features disabled is that you’re currently using the old payroll subscription.

 

To regain access to those payroll features, activate the Enhanced Payroll included in your Enterprise bundle. It will allow you to use automatic tax calculations and other payroll functionalities without additional charges.

 

For more details on how Payroll Enhanced works and to activate it, check this link: Get started with QuickBooks Desktop Payroll Enhanced. The steps to activate your payroll depend on how you purchase it.

 

Additionally, you can visit these articles that can help you pay the employees on time:

 

 

Let me know if you have other questions about the payroll subscription. I want to provide additional assistance.

KaraLeah
Level 1

Enterprise suite Employee Taxes

How do I activate the Enhanced Payroll that's included in my Enterprise bundle?

GenmarieM
QuickBooks Team

Enterprise suite Employee Taxes

Thanks for purchasing the QuickBooks Enterprise Bundle, KaraLeah! I've got some steps for activating your Enhanced Payroll in your QuickBooks Enterprise bundle.

 

The steps for activating your QuickBooks Desktop Payroll Enhanced will vary depending on how you purchased it, whether online, by phone, or from a retail store.

 

If you have bought your payroll service online or by phone, you will be sent a 16-digit service key via email. You'll need to input this key into QuickBooks to access and use the payroll features. If you haven't received your service key, consider checking your junk or spam folder. You can also use our automated Service Key Retrieval tool. You will need to sign in using your Intuit Account login.

 

Here's how:

 

  1. Open your QuickBooks Desktop company file. 
  2. Go to Employees, then Payroll
  3. Select Enter Payroll Service Key
  4. Select Add
  5. Enter your service key. 
  6. Select Next, then Finish
  7. Wait for the new Tax Table to be downloaded completely.

On the other hand, if you purchased it from a retail store, here's what you need to do:

 

  1. Open your QuickBooks Desktop company file. 
  2. Go to Employees, then Payroll
  3. Select Install Payroll from Box.
  4. Enter the Payroll License and Product Information on the Payroll Activation page. You can find your license and product info on a yellow sticker on the CD folder inside your box.
  5. Select Continue
  6. Follow the on-screen steps to complete your payroll activation, including entering your service key.

Afterward, you can finish setting up your payroll by adding your employees, entering your federal and state payroll taxes, and inputting any paychecks and tax payments you've made this year. To do this, please refer to Step 2 in this article: Get Started with QuickBooks Desktop Payroll Enhanced.

 

Our team stands ready to support you with any QuickBooks payroll subscription that may arise, KaraLeah. Feel free to reach out any time by commenting below, day or night, as we offer 24/7 assistance. Your success in managing customer payments is our priority, and we're always here to help.
 

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us