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calconst
Level 2

Error 31: SE_ERR_NOASSOC

New computer, installed QB desktop enterprise again,  go to reports,  employee & Payroll  run more reports in excel and get this error.   What do I need to do to?

3 Comments 3
ZackE
Moderator

Error 31: SE_ERR_NOASSOC

Thanks for getting in touch with the Community, calconst. I appreciate your detailed information.

 

When you encounter a "Error 31: SE_ERR_NOASSOC" error message in relation to running reports, this could be caused by report templates lacking an association with Excel. To address this, you can manually establish the file association.

 

Here's how:
 

  1. Navigate to your template using Windows Explorer by following the file path provided in your error message (c:\programfile\quickbooks\2020\componants\templates\state_SUI.xlt for the action "new").
  2. Double-click on the file listed within your error message.
  3. A prompt will appear, asking you to choose a program to associate with the file.
  4. Highlight Excel.
  5. Select OK to link your template with Excel and open the report.

 

If that doesn't solve it, next you can try using your Verify Data utility. It identifies known issues within company files and informs users if their Rebuild Data tool needs to be utilized afterwards.

 

Here's how it's used:

 

  1. Click Window, then Close All.
  2. In your top menu bar, go to File.
  3. Choose Utilities.
  4. Select Verify Data.

 

In the event its results show a "Your data has lost integrity," message, this indicates there's damage in your file. You can use the Rebuild Data utility to fix it. For specific errors, there may already be a resource for them on our support site.

 

If it displays a "QuickBooks detected no problems with your data," notification, or you've searched our help articles and didn't find any existing resources about the specific error it displayed, you can move on to troubleshooting with your QuickBooks Tool Hub.

 

Please feel welcome to send a reply if there's any additional questions. Have a lovely Thursday!

calconst
Level 2

Error 31: SE_ERR_NOASSOC

Thank you ZackE,     I entered the c:\    listing and it works

JoanaC
QuickBooks Team

Error 31: SE_ERR_NOASSOC

Thank you for confirming that the steps given by my colleague have resolved your "Error 31: SE_ERR_NOASSOC", @calconst. Please know that we are here to assist in resolving errors and issues with your Desktop installed on a new computer.

 

Don't hesitate to reply on this thread if you still have questions about the newly installed QuickBooks Desktop. Have a great day.

 

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