error code 2002

Hey there, mlowe.

I'd be glad to help you get past the error code 2002 so you can process your payroll. Let's get this sorted out.

QuickBooks Error 2002 is a common technical error which occurs when you are trying to create a new data file and it gets rejected due to certain issue during Payroll. The error can be caused by one or more of the following:

• Invalid security certificate.
• Sending in multi-user mode.
• A network time-out prevents QuickBooks Desktop from accessing the server.
• General Internet connection issues.
• Internet security and personal firewall software settings.
• Incorrect system date and time properties.

To resolve this, updating your payroll tax table is a good start when it comes to fixing payroll-related issues in QuickBooks.

Here's how:

1. Go to the Employees menu, then select Get Payroll Updates.
2. Put a check in the Download Entire Update checkbox.
3. Select Download Latest Update.
4. Hit the Update button.
5. A window appears when the download is complete.

Once done, close and re-open QuickBooks and try to send the payroll information again. If you're still getting the issue, you can check this article for additional troubleshooting steps: Troubleshoot Payroll Service Server Error or Payroll Connection Error.

You may find these articles interesting:

• Unrecoverable Error: General Troubleshooting Steps.
• Fix error when updating Desktop or Payroll.

For account discussion, feel free to reach out to our QuickBooks Support.

Let me know how it goes or if you ran into a different situation by leaving a reply below. I want to make sure you can run payroll smoothly.