explain how to change the setup of deduction/contribution form simple 401k to simple 401k catchup

Hello there, @cmingle.

Changing the setup of your simple 401k to simple 401k catch-up needs assistance with our Customer Support Team. They can do payroll correction in case you have existing paychecks of your employee that need to change.

Simple 401k catch-up contributions will normally apply to those employees who are age 50 or over at the end of the calendar year and this will apply for future paychecks.

Here's how:

1. Go to the Help menu.
2. Choose Contact Us. 
3. Enter your specific concern in the What can we help you with? box. 
4. Click Let's talk. 
5. Select Get a callback. 
6. Enter your contact details. 
7. Hit Confirm my call. 

To ensure we're able to address your concern on time. You may refer to our business hours (Monday to Friday, from 6:00 AM to 6:00 PM PST and Saturdays from 6:00 AM to 3:00 PM PST. 

I'm adding these articles that will guide you with retirement contributions in QuickBooks:

• Retirement plan deductions/contributions
• Retirement Topics - Catch-Up Contributions
• Add or edit a deduction or contribution

Please know that you're always welcome to comment below if you have other concerns or follow-up inquiries about managing your contributions in QBO. I'm just around to help. Take care always.

I can’t find a What can we help you with box or a Let’s talk icon

Thanks for following up with us, @cmingle. 

I'm happy to provide some additional steps included with some screenshots, along with a link to chat with our QuickBooks Online Payroll support. 

Let's get started. 

1. Click on Help in the top-right corner of the screen. 
   • 
2. Choose Talk to a human. 
   • 
3. Type in your concern. For example, payroll. 
   • 
4. Click on I still need a human. 
   • 
5. Hit Contact Us. 
   • 
6. Pick the way you wish to contact support. 
   • 

That's all there is to it. You can use the link below to chat with our Payroll support below. 

• QuickBooks Online Payroll

Please let me know if there is anything else that I can do for you. I'll be here every step of the way. Feel free to reach out to the Community at any time. Have a wonderful weekend!