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hsofcats
Level 1

Federal payroll taxes

I stupidly filed the Federal 941 before I ran the May payroll.  Now QB won't let me do payroll.  How do I stop the 941 or get it corrected so I can do payroll tonight? 

 

3 Comments 3
jeanbiverly_
QuickBooks Team

Federal payroll taxes

I'm here to assist you in correcting your Form 941, @hsofcats.

 

Once federal forms are filed electronically, they can't be canceled. To request an amendment, you can reach out to our support team. Here's how:

 

  1. Log in to your QuickBooks Online (QBO) company.
  2. Navigate to the Help (?) menu.
  3. Open the Search tab and select Contact Us.
  4. Under the What can we help you with? window, pick Payroll.
  5. Choose the Chat or Callback option.

 

payroll contact supp.png

 

Our support hours are as follows:

 

  • QBO Payroll Core: Monday to Friday, 6 AM to 6 PM PT.
  • QBO Payroll Premium and Elite: any time, any day.

 

In case you want to access your filed tax forms and payments, check out this article for more guidance: View your previously filed tax forms and payments.

 

I'm still ready to back you up if you have any other concerns related to payroll. Just leave a reply to this thread, then I'll be there to help you. Take care and have a good one!

hsofcats
Level 1

Federal payroll taxes

Thank you so much.  Given the time here I will need to wait until morning to do payroll but will get on that as soon as I can.  

Thanks!

MichaelaS
QuickBooks Team

Federal payroll taxes

Hello, @hsofcats. You're welcome.
 

No worries. Please take your time. We're always here to assist you with any concerns you have promptly. Our support hours for QBO Payroll Core are Monday to Friday, 6 AM to 6 PM PT, and for QBO Payroll Premium and Elite, it's anytime any day.
 

Please let us know if you have other queries related to payroll. I'm always here to help you out. Take care!.

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