I can imagine what you're going through, @RC_Mountains.
Based on your description, I can tell you're working with the right team. I encourage you to continue working with them to complete the verification process. This way, you can pay your employees and get back to business in no time.
Once everything is all set, you may also want to check out one of our Help pages as your reference to guide you on managing your employees and payroll transactions in QuickBooks Online Payroll (QBOP): QuickBooks Learn and Support. It includes help articles, Community discussions with other users, and video tutorials, to name a few.
Let me know if you have other payroll concerns or questions about managing employees in QBOP. I'm always here to help. Take care, and I wish you continued success, @RC_Mountains.