QBO Payroll Set Up - upon completing step 2 "taxes", I get a blank page next which should be the screen to enter prior payrolls, step 3. It will not give me that page and I am stuck and cannot process payroll. HELP!!! I have cleared my cache and history. I have also tried Google Chrome and Microsoft Edge. I have tried converting employee's salaries to hourly. Nothing is working. I cannot get to Step 3!!! HELP
I want you to be successful in setting up your payroll without delay, @robbin3.
The steps you've taken are a good starting point to fix the blank page. I appreciate you for doing that. I have another solution that will help resolve the issue in setting up the QuickBooks Online Payroll account.
Ensure that the browsers you use are supported in QuickBooks. This way, you can get rid of the blank page and set up the payroll seamlessly. These are the following supported browsers on both web and mobile devices:
Google Chrome: version 78 or newer
Mozilla Firefox: version 76 or newer Note: To preview and print forms on Mac OS, you'll also need the Firefox PDF plugin.