Hi there tbowen,
If you’re trying to reactivate your payroll subscription since you’re disconnected, I suggest getting in touch with our payroll support specialist. They have the necessary tools to help you reconnect your payroll subscription.
To get in touch with a specialist, here’s how:
- Follow this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.
- Get the number on the QuickBooks Online Payroll section.
You can also connect through chat, here’s how:
- Follow this link: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks product.
- Select the Search for something else button.
- Fill in your question then hit Search.
- Choose Start a Message.
If you’re referring to something else please let me know. I’m always here to help, have a nice day!