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cheriealeach
Level 1

Has anyone experienced the following: Tasks state "Tax payment is 97 days overdue", but Pay Taxes show "No tax payments are currently due"?

 
5 Comments 5
Rasa-LilaM
QuickBooks Team

Has anyone experienced the following: Tasks state "Tax payment is 97 days overdue", but Pay Taxes show "No tax payments are currently due"?

Glad to see you here, cheriealeach.

 

Thanks for turning to the Community regarding the Payroll Tasks showing as due on your dashboard.

Our engineers are aware of the issue and are working towards finding a permanent fix. While waiting for the resolution, we need to add your company to the list of affected users to receive email updates.


In order to do so, you'll need to get in touch with our Payroll Support Team.  Our most-up-to-date information can be found here: Online Payroll.

 

I appreciate your patience while we're working on this. I'll be here anytime you need help with QuickBooks Online Payroll.

 

cheriealeach
Level 1

Has anyone experienced the following: Tasks state "Tax payment is 97 days overdue", but Pay Taxes show "No tax payments are currently due"?

Thank you for your prompt response. Good to know I didn't miss something.

 

Best,

 

~Cherie

Rasa-LilaM
QuickBooks Team

Has anyone experienced the following: Tasks state "Tax payment is 97 days overdue", but Pay Taxes show "No tax payments are currently due"?

Hello again, cheriealeach.


Thanks for keeping me posted. I'm really glad I was able to provide you with the necessary details about the Task reminder error.

 

If you have concerns about working in QuickBooks, don't hesitate to let me know. Please know that we’re here to help make running your business more simple and easy. Wishing you continued success.

Kerri22
Level 1

Has anyone experienced the following: Tasks state "Tax payment is 97 days overdue", but Pay Taxes show "No tax payments are currently due"?

I have this same problem.  Is there a fix?

ShiellaGraceA
QuickBooks Team

Has anyone experienced the following: Tasks state "Tax payment is 97 days overdue", but Pay Taxes show "No tax payments are currently due"?

Our engineers are still gathering details for their investigation, Kerri22.

 

Please give us a call to add you to the notification list.

Here's the link to reach us: https://payroll.intuit.com/support/contact/.

 

Let us know if you have other questions. We're here to help.

 

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