We know how important it is to be able to pay your employees when expected, JLG2 and jp91.
We are aware of this reported issue and other participants here are also sharing the same experience. We've already notified our engineers about this so they'll immediately find a fix to this concern. Please inform your employee to wait for their pay within the day.
In line with this, I would recommend contacting our Chat or Phone team so they can check the status of your direct deposit submissions.
- Sign in to your QuickBooks Online company.
- Go to Help (?) and then select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can also directly click this link to Chat with us: Chat with us online.
I do appreciate your time in getting this to our attention. Always know we are here to help. Take care!