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userbrian5
Level 1

Having trouble selecting the employees for payroll on apple computer?

Won’t let me click on the names
1 Comment 1
Tori B
QuickBooks Team

Having trouble selecting the employees for payroll on apple computer?

Good morning, @userbrian5.

 

I hope you're enjoying the day so far. 

 

It sounds like you might have some issues with your web browser. I recommend trying some basic troubleshooting steps, such as clearing the cache. 

 

Web browsers collect cache to save time when loading repetitive data and images. Over time, these files can become outdated and corrupted, causing issues like the one with you being unable to select an employee. I've included the links for all supported browsers that contain the steps to clear the cache below. 

 

 

After clearing the cache, make sure to restart your browser so the changes can take effect. 

 

That should do the trick. Please let me know if you continue to have issues or if you have other concerns. Take care!

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