I'm glad you came here for support, WSAVO.
I'd be delighted to show you how to create additional pay types for each of your employees in QuickBooks Online (QBO).
More of this information about managing pay types can be found in this article: Add or Change Pay Types in Online Payroll.
You might also check out this article about supported pay types and deductions in QBO: Supported pay types and deductions explained.
Since you're working with payroll, you might want to check this article for some links about the payroll tasks in QuickBooks Online: QuickBooks Payroll help article hub
The Community is always open if you have other questions while working with payroll. I'll be around to help. Wishing you a great day ahead.
You're welcome, @WSAVO. It's our pleasure to help.
I can share some information about adding fields.
The feature to set additional pay type fields in QuickBooks Online (QBO) is currently unavailable. That would be a great addition to the current features that we have, so I’ll take note of it.
I also encourage you to leave the feedback from within the product. Here are the steps:
You can check out this article for more information about providing feedback to make the program better: How do I submit feedback?.
Our developers might introduce this feature in the future. For now, I suggest checking out our QuickBooks Blog for updates on the program.
Please know that you can always drop by here if you still have questions about pay types or anything else. I will be happy to assist you further. Have a wonderful day!
Thank you MaryJo. Almost a year ago we were fortunate enough to connect with someone in Customer Service that added some for us. However, we haven't found anyone else that knows how to do that. Is there a way you can look through our history and see who that was and what they did? We have spent countless hours on hold with customer service as we get passed around from dept to dept, rep to rep.
If this is something QBs can't support we will have to look for another vendor.
This is a feature that WAS available in the near past. Why was it removed? Companies need to be able to differentiate pay types. Quickbooks recently decided to create pay tiers for their online product, was this necessary feature something that was moved to the more expensive tier in an attempt to force small businesses to upgrade?
Providing the best experience with the product is what we always aim for, mariekeele.
What we have is creating additional pay types for each of your employees. Where QuickBooks Online (QBO) Payroll comes with a list of the most common pay types to add to your employee profiles. We have the opinion to rename some pay types or remove them from your employees.
However, the option to set additional pay type fields in QBO is unavailable. That would be a great addition to the current features that we have, so I’ll take note of it. With this said, I'd recommend sending this request straight to our product engineers through feedback. Sharing features and options that you would like implemented is how our engineers look for new product updates. Here's how:
You'll want to check for a third-party application that can help you with this one. You can check out the apps that are compatible with QuickBooks at this link: https://quickbooks.intuit.com/app/apps/home/. We can also do it in QBO by following the steps below:
Any questions about integrating the app into your Online account are best handled by the third-party app provider. For more tips and other resources, you may visit our page in managing your business in QuickBooks: QBO Self-help articles.
I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just a post away. You have a good one. vvvvvv
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