To delete a duplicate employee, you'll have to open the employee's profile and then click the three-dot menu next to Permissions. Next, select Delete employee.
Merging employees is unavailable because each record is tied to a specific Social Security Number. This restriction helps prevent payroll tax filing errors.
If the option still doesn't appear, you can login using an incognito window or a different browser to rule out any display issues caused by accumulated cache.
Let me know if you have any other questions. I’m always here to help!