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Join nowPleased to have you here, @carole1.
Getting the right support to ensure your app is seamlessly integrated with QuickBooks is my priority.
The SuperManager is a supported third-party application that allows you to import orders as invoices, sales receipts or estimates to QuickBooks Online. There would be a need for us to look up your Supermanager account on a secured environment and further check on the root cause of the error you’ve received.
Since the Community page is a public space, I’d suggest reaching out to Customer Care team for The SuperManager.
Here's how:
That should it!
Feel free to leave a comment below if you have follow-up questions about integrating a third-party app with QuickBooks Online. I'm always here for you.
Thank you for your reply. We have already been using SM for many years. I just got a new computer and had to use an old SM file on the new computer. I updated it and when I went to connect the 2 programs, it gave me a pop up were I needed to add my "verifier" and "realm" but I mistakenly x-'d out of it. Now I can't get that pop up to come back up.
Thanks for the clarification, @carole1.
I'm here to get you pointed in the right direction so you can connect the two programs.
Let's try using a different browser to check if it'll give the same pop-up to add your "verifier" and "realm". If not, then you'll need to contact the Customer Care team for the SuperManager as suggested by my colleague @IamjuViel so they can help connect it back on your new computer.
Since the SuperManager is a supported third-party application, they'll be able to help you further using their tools.
Feel free to drop by again in the Community if you need anything else. Have a good one.
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