How can I log a Quickbooks Payroll check in the bank register?

I can help you with that, Karie982. 

You may reconcile the ones you see in your bank statement and skip those that aren't cleared yet. 

Here are reconciliation-related articles you can use as a reference for future tasks in QBO:

• Learn the reconciliation workflow in QuickBooks Online.
• Fix issues the first time you reconcile an account in QBO.
• Undo or remove transactions from the reconciliations in QBO.

I'll be right here to keep helping if you have additional questions about reconciliation or any other issues in your account. 

This is not a reconciliation issue. It's an error with QB payroll.

Thanks for getting back to us, rblairsly.

To verify, is this only happening to one employee? In the meantime, I'd like to share some steps to help us find the payroll check. 

Let's go back to the Paycheck list page and click the employee's paycheck to see more details. In the Header part, review the account under the Paid from section.

Here's a sample screenshot for a visual reference:

If the particular paycheck shows the same bank account as the other paychecks, then we can filter the bank register.

Here's how:

1. Go to the Gear > Chart of Accounts.
2. Find the bank account where your payroll is posted, and then click the View register link.
3. Above the Date column, select the funnel icon and type a keyword in the Find section.
4. Hit Apply.

In case you're getting the same result, we can perform some troubleshooting steps. This is to check for any potential cache issue impacting your bank register.

Let's access QuickBooks through an incognito/private browsing window. This mode will not save any browsing history, search history and cookies.

Here are the keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

Then, go back to the register page. If you see the employee's paycheck, open your regular browser again and clear your browser's cache. Deleting the cache data helps to troubleshoot, increase the loading time of web pages and the performance of your computer.

Finally, please be sure to close the browser and restart it after clearing the cache and cookies. Moreover, you can use a different supported browser.

When you're ready to reconcile the account, the links shared by my colleague GlinetteC contains steps to help you with the process.

Please keep me posted on how things go after trying out the steps above. I'll be right here to help. Have a good day ahead!