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Jehackler
Level 1

How can I re-invite an employee to workfoce if they have already signed up?

This does not fix the issue either.  Tried all of these - They DO NOT work.

Jehackler
Level 1

How can I re-invite an employee to workfoce if they have already signed up?

This doesn't work either.  It still states the employee is invited and will NOT let you re-invite them.  It doesn't work.

Jehackler
Level 1

How can I re-invite an employee to workfoce if they have already signed up?

Tried calling in - they couldn't help fix this error  either.  It doesn't work.  Very frustrating.

 

IrizA
QuickBooks Team

How can I re-invite an employee to workfoce if they have already signed up?

I regret to know that you're having these challenges as you invite your employee, Jehackler

 

As I've used my resources, it turns out that there's an ongoing investigation, named INV-95556, regarding being unable to invite your users to your workforce. I recommend contacting our desktop support so that they can add you as one of the affected users. As they add you, you may also receive an email update regarding the status of this investigation. 

 

Here's how:

 

  1. In your QBO account, select Help (?)
  2. Choose the Search tab.
  3. At the bottom of your screen, click Contact Us.  
  4. Type your concern. Then click Continue
  5. You may choose CallbackAppointment, or Chat as your way to connect with us. 
  6. Kindly fill out the provided field such as your First nameLast nameEmail address, and Phone number. 
  7. Depending on what you choose as your way to connect with us, click CallbackSchedule an appointment, or Chat. 

 

You may also want to know the Support Hours of our support.

 

Furthermore, you can browse our Community article to see some related topics that can help with your future transactions. 

 

The comment section is always open for any additional information as you contact our support. Rest assured that we're always here to help.

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