I'll be glad to help you in updating that, MelodyBkpr.
For QuickBooks Online Payroll Full Service, Core, Premium, or Elite, you can go to the Payroll menu to open the employee profile. Then, directly set up and update your payroll schedule from there. I'll show you how:
- Select Payroll from the sidebar menu.
- Go to the Employees tab, then choose the employee's name.
- Select Edit employee.
- From the How often do you pay [employee]? ▼ drop-down menu, click Add new.
- Select Every other week from the Pay frequency drop-down menu.
- Set the pay date and pay period ending, then enter the name of the schedule.
- Click Save to complete the process.
Also, you may need to reach out to our Payroll Support Team if you want to get rid of the previous/inactive pay schedule. This way, we can pull up your account and delete the schedule for you. Feel free to chat with us through this link: Contact Payroll Support.
On the other hand, if you're using QuickBooks Online Payroll Enhanced, please follow the instructions in this article to change your pay schedule: Set up and manage payroll schedules.
In addition, here's a reference that you can read to help track and manage your payroll transactions: Run payroll reports.
You're always welcome to visit this thread again with any concerns or questions you may have. Just add the details by clicking the Reply button and I'll get back to you.
