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Hello there,
I am here to share some steps to correct your excess salary deferral and excess employee contribution to 401k.
To correct the excess salary deferral, I suggest contacting our Customer Support team. They have the tools to do adjustment to correct it.
Regarding the excess employee contribution to the 401k, you can initiate a reimbursement payment so the amount will be included in your upcoming paycheck.
Here's how:
Additionally, I'm adding this helpful article as your reference in entering your employee's year-to-date paycheck info, and company totals: Add pay history to QuickBooks Online Payroll.
Come back to this post if you have other concerns and follow-up questions about the excess employee contribution and excess salary deferral in QBO.
Hello there,
I am here to share some steps to correct your excess salary deferral and excess employee contribution to 401k.
To correct the excess salary deferral, I suggest contacting our Customer Support team. They have the tools to do adjustment to correct it.
Regarding the excess employee contribution to the 401k, you can initiate a reimbursement payment so the amount will be included in your upcoming paycheck.
Here's how:
Additionally, I'm adding this helpful article as your reference in entering your employee's year-to-date paycheck info, and company totals: Add pay history to QuickBooks Online Payroll.
Come back to this post if you have other concerns and follow-up questions about the excess employee contribution and excess salary deferral in QBO.
This happened in 2023 and again in 2024 that the employee has over contributed to the 401k. The max is set on the item but yet it still deducted one additional paycheck which put the contribution over the IRS limit. How can this be corrected for the future when the limit is already in there.
This isn't the experience we want you to have with 401k deductions for your employee, Jane. Let me route you to our payroll support team to investigate this further.
Since you've already set the max on the item but still have an inaccurate deduction, I suggest contacting our payroll support. They have the tools to check the YTD deduction for 401k to that specific employee or verify if the limit is already reached.
Here's how to contact them within QBO:
For more info about our payroll support and their operating hours, please refer to this article: Contact Payroll Support.
Furthermore, here’s an article on managing payroll reports in QBO to gain business insights: Run payroll reports.
Keep us posted for additional questions about 401k deductions or any QuickBooks queries. Take care.
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