Hello there, @Nichols.
I recommend contacting our payroll support team to fix the issues with your year-to-date totals. They have the necessary tools to access your account securely and correct any discrepancies.
To speak with a live representative, follow these steps:
- Log in to your QuickBooks Online Company.
- Click on the Help button at the top of the page.
- Choose the Search tab, then click Contact us.
- Type in your concern, and click Continue.
- Under Callback, click Have us call you button. This will route you to enter your details.
- After that, select Get a call.
- You will now be added to the queue and wait for us to call you.
Please refer to this article to check the support hours: Contact Payroll Support.
Additionally, you can run payroll reports to get an overview of your business finances.
Return to this thread if you have other concerns regarding your year-to-date totals. We'll be here to assist you in any way we can.