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info-beartoothgu
Level 1

How do I delete non relevant "missing tax info" for additional states?

One state is not relevant anymore because the employee got set up but didn't get paid/ didn't work. The other state is NC and doesn't require double filing. However, QB still wants me to fill out tax info.
1 Comment 1
JamesAndrewM
Moderator

How do I delete non relevant "missing tax info" for additional states?

Thanks for joining the QuickBooks Community. I appreciate you also for sharing your concern about deleting non-relevant missing tax info for additional states. I'd gladly share guidelines to help you get through this.

 

You can delete an unused work location to stop this from appearing in your fill-in tax info. Here's how:

 

  1. Go to Settings ⚙, then Payroll settings.
  2. From Work locations, select Edit ✎.
  3. Pick Edit on the work location you want to remove. 
  4. Choose Delete work location. Then click Save.

 

For detailed information, refer to this article: Set up and manage work locations in QuickBooks Online Payroll.

 

However, if this doesn't work and the issue persists, it is best to contact our QuickBooks Online Payroll Support Team. They also have additional tools to pull up your account and do a screen share to guide you in rectifying the issue. 

 

To speak with one of our experts from QuickBooks Online Payroll Support. Please follow the steps below to contact support:

 

1. Sign in to your QuickBooks Online company. Select Help (?).

2. Choose either tab: Assistant or Talk to a Human.

3. Search or click Contact Us.

4. Start a chat with a support expert.

 

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

 

I'm including these references you can read for future use:

 

 

Feel free to post here in the QuickBooks forum again if you need further concerns about taxes or anything else with QuickBooks. I'll be right here to help you anytime. Goodbye for now. Stay safe!

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