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I should also add, that I clearly showed them that our State payroll was configured properly and we were not exempt.
Hello there, Powercat. Glad you've posted it here.
Filing the State and Federal Unemployment tax must be done within the assigned period. If you're trying to pay now, you're advised to do it outside QuickBooks or directly on your state website. It's because it's beyond the appointed time.
Once done, you can follow these steps to resolve overpayment:
Check here for more details. If you need further assistance, please give us a call and connect with a payroll expert to help you resolve these overpayments. Go to this link and select the QuickBooks Online Payroll section to view details on how you can get in touch with them.
If you want to run payroll reports soon, you can check this guide: List of payroll reports.
Please comment below if you have other questions with QuickBooks. I'll be around to help you figure them out. Keep safe always.
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