Hi there, info1650.
It's sad to see you go. But I'm here to help you in turning off or canceling your payroll subscription.
Before diving in, please make to run your final payroll, pay any outstanding tax deposits, and file your tax forms. When you're ready, here's how to cancel your payroll account:
- Go to the Gear icon.
- Choose Account and Settings.
- Select Billing & Subscription.
- In the Payroll section, click Cancel.
- Follow the on-screen instructions.
- Fill out the online cancelation form to complete your cancelation.
Please know that you will still have read-only access to your payroll data for 6 months before we permanently delete them. I encourage exporting or saving a copy of the payroll reports that you might need in the future.
In addition, if you need some reference in completing your other payroll tasks, you can visit our Help Article page.
Feel welcome to reach out to me again with any questions or concerns you may have. I'm always here to assist you.