How do I unlock a Timesheet that has been approved?

Hey there, @casscam. 

Thanks for reaching out to the Community for support. I'm happy to lend a hand with unlocking your timesheets. 

QuickBooks Time places this lock on timesheets when they are exported to QuickBooks to tell the system not to export them again. It's important to know that the time can only be unlocked up to 90 days in the past. I've included some steps to walk you through the process below. 

1. In QuickBooks Time, go to the QuickBooks dropdown and select Unlock Exported Time.
2. Choose a Start Date and an End Date.
3. Click on All employees and choose individuals, groups of employees, or all employees to unlock time for.
4. The timesheets that will be unlocked are displayed for reference. Hit Unlock Timesheets.
5. In the notice that displays, select Confirm unlock.
6. Go to Approvals and choose the same date range and employees you chose to unlock.
7. Click on Unapprove for each employee.
8. In the Approvals Report, Time Entries > Timesheets, or anywhere you can edit time, make your desired changes. 
9. Go to Approvals and re-approve the timesheets.

That's all there is to it. You can see Unlock QuickBooks Time timesheets exported to QuickBooks for additional details about this process.

Let me know if you have further questions or concerns. I'll be here every step of the way. Take care and have a great evening!

Where is the dropdown?

Good afternoon, @Kimberly3465. 

I appreciate you reaching back out and asking where the drop-down is located. 

Here's a visual: 

This feature is still in Beta testing at this time. However, I went ahead and requested it to be added to your account. You should be able to see the option in your QuickBooks by the end of the day tomorrow. If for some reason you don't see this feature by the end of the day tomorrow, just feel free to let us know. 

In the meantime, you can check out this guide for more details about unlocking QuickBooks Time timesheets exported to QuickBooks. 

This should help explain why you don't see the drop-down at this time. Please inform me if you have any other questions. Have a good day! 

I don't have "Unlock Exported Time" as an option when I click on Quickbooks.  

Good evening, @cdodge51. 

Thanks for joining in on this thread and letting us know you're not able to see the "Unlock Exported Time" option from the QuickBooks menu. Allow me to give you some details about this issue. 

This feature is currently in Beta. That means that not every user has this option yet. However, I went ahead and requested it for you and your business. Moreover, you'll be able to see the "Unlock Export Time" selection by the end of the day tomorrow. 

For now, you can cruise on over to this article about unlocking QuickBooks Time timesheets exported to QuickBooks to help your business in the future. 

You should see the feature soon and get back to running your business. If you have any other concerns, don't hesitate to ask. The Community is always here to have your back. Bye for now! 

I don't have the option to unlock either...can I please have access?

Good morning, @21machine. 

It's great to see you back in the Community, and thanks for chiming in on this thread. I'd be more than happy to help. 

Since this feature is still in Beta, I went ahead and requested access for you. However, you'll be able to see the option to unlock after at least by the end of the day tomorrow. 

In the meantime, review this link to learn more about unlocking QuickBooks Time timesheets exported to QuickBooks. 

Feel free to get back to me if you have any other QuickBooks-related concerns. I'll keep an eye on your response. Have a great rest of your day!

We do not currently have this feature either. Can you make it available for us? Thanks!

Hey there, kristenoruesch.

I appreciate you following up on this thread. 

As mentioned above, this feature to unlock exported time is still in Beta, but you've come to the right place to get it added to your account. I've requested to have the unlock option added for you and it should take about 24 hours to appear on your side. Since your Time account is integrated with QuickBooks Desktop, you'll need to delete the timesheets from QuickBooks Weekly Timesheets to prevent duplication before re-exporting the time.

The following linked article provides even more info about unlocking QuickBooks Time timesheets exported to QuickBooks.

Please don't hesitate to reach back out if you have any other questions. I'll be here if you need me.

I also need this option added to my dropdown.  What information do you need from me?

Thank you so much!

Heather Bursch

Hi there, Heather-RCA.

Thanks for joining the conversation. I'd be glad to provide some info about the "Unlock Exported Time" feature.

The unlock option is a feature that's specific to accounts integrated with QuickBooks. On our side it looks like you have your Time account connected to Gusto. Is that correct?

Let me know and I'll keep an eye out for your reply.

Good morning, 

I would also like access to this feature to unlock exported time. 

Thank you, 

Melissa Gilkes-Smith

Hey there, @mgilkessmith. 

Thanks for reaching out to the Community for support. 

I've gone ahead and requested to have the unlock option added for you and it should take about a day to appear on your side. Once the option is there, you can check out our Unlock QuickBooks Time timesheets exported to QuickBooks help article for more information about this process. 

Please let me know if you have any additional questions or concerns. Take care and have a wonderful day ahead! 

Hi, i need this feature added for me please!!

Hi Tori,

Can I please have this feature added to my account as well.

Thank you,

Andrew

Hi there, sharon7711 and mathersa.

Thanks for joining this thread. 

I've requested to have the "Unlock Exported Time" featured added to each of your accounts. This typically takes about 24 hours to appear on your side. In the meantime, you can check out even more info about this process by following this link: Unlock QuickBooks Time timesheets exported to QuickBooks.

Feel free to reach back out if you have any other questions. Take care!

Hello there!

Can I please have this feature added as well? I really need to edit or cancel an approval to be able to edit and run payroll.

Thank you,

D A

Hey there, @DAn510. 

Thanks for joining in on this thread and asking to be added to this feature. 

I've got you requested in our system. Like my colleague said above, this option could take up to 24 hours before it will be available to you. 

If you don't see the option within that time, please don't hesitate to write up another post letting us know. Have a great day!

Hello Candice,

This is a feature that we need as well.  Can you please let me know what you need from me to have it added?

Thanks!

Thanks for joining this thread, Tsmyth.

I was able to locate your account on my end and submit a request to have Unlock Exported Time added to it. It may take up to 24 hours before you'll see it as an active feature.

Since you're working with QuickBooks Desktop, you'll want to be sure to delete your timesheets from QuickBooks Weekly Timesheets before re-exporting time. Doing so will prevent duplicate records. 

Please don't hesitate to send a reply if there's any additional questions. I'll be here to help. Have a fantastic day!

Thanks Zack!

I would like to access the feature to "Unlock Exported Time" in the Dropdown menu for my accounting clients who need it for QuickBooks Online. What information do I need to provide?

Carolyn Ocheltree

Ocheltree CPA

Hey CarolynOcheltree,

Welcome to the QuickBooks Community! We can definitely assist you with accessing this feature. One of our representatives will be reaching out to you via Private Message. So please be on the look on the lookout for that.

If you have any questions, you are always welcome to post them! My team and I will be delighted to assist you. I hope you have a wonderful day!

Can I please get access to this too?