How do I update my payroll liabilities to reflect all my tax payments made? All of my tax payments have been paid & recorded, but my liabilities is not updating?

Hello there, jess25,

There are a few reasons why the payroll liabilities are still showing:

• Mailed a check to the tax agency.
• Recorded the deposit in the banking area, under Write Checks.
• Made the payment directly through your financial institution using online banking.

You'll want to record these tax payments to QuickBooks, that way your payroll liabilities will decrease.

Here's how to record in QuickBooks:

1. Click Taxes on the left pane.
2. Select Payroll Taxes tab then select Pay Taxes.
3. Select the Tax Type Name
4. Print the page or take note of the following:
   • Tax Payment
   • Period Dates
   • Split of all the taxes and their amounts
5. From the left menu, select Taxes & Forms, then choose Enter Prior Tax History, then select Add Payment.
6. Using the information provided on the Payment Due Details, enter the appropriate information.
7. Select OK.

Let me know if you need further assistance.

Hi Mary, 

Thanks for the reply, but all of my Federal tax payments were paid electronically through Quickbooks Online. They're all recorded & already show up in "View tax payments you have made."  Any other tips?

Thanks,

Jess

It's good to have you back here, Jess.

Recording tax payments in the system should update your payroll liabilities. Since the issue persists, I'd recommend reaching out to our Customer Care Support Team. They have available tools to look into your account and can investigate this further.

Here's how to contact them:

1. Go to the ? Help icon at the top right.
2. Click Contact Us.
3. Enter "payroll liabilities" as your concern, then click Let's talk.
4. Choose either to Start a message or Get a callback.

I've added this article about Payroll Tax Liability report that shows the taxes you need to pay and you've already paid.

Let me know if you need anything else.