Your patience in dealing with this situation is greatly appreciated, rssmith1. I can assist you in solving this problem, but before we do that, let's find another match.
This process ensures that the bank account used for running payroll is the same one connected to online banking.
Here's how:
- Navigate to Transactions, then select Bank transactions.
- (Optional) Use the Suggested matches filter to narrow down the transaction grid.
- Locate a transaction that has a suggested match. If you're using:
Business view: search for (#) matches found in the Assign to column.
Accountant view: search for (#) matches found in the Category or match column.
- Click on the transaction to expand the view.
- Examine the suggested matches for any potential matching transactions that have already been entered in QuickBooks.
- Click the link next to each match to view more details. Confirm that the match is accurate.
- If the match is accurate, select it and then click Match.
If no matches are found, you can exclude the transaction and manually mark it as C in the bank register to indicate that it has been cleared in your bank statement.
Check out this article, which thoroughly explains the process: Exclude a bank transaction you downloaded into QuickBooks Online.
Furthermore, I have provided some useful resources for you to refer to in the future. These articles will guide you in customizing financial reports and addressing problems associated with absent income in the Profit and Loss report:
Don't hesitate to add details below for further assistance with your bank transaction. We're always here to help you.