HOW MY EMPLOYEES CAN SET UP QUICKBOOKS IN BOTH OUR COMPANIES

I understand the urgency to get this resolved so you can start paying the employee from the second QuickBooks Online account, anowak.

A single employee account can be used for multiple QBO companies. To provide the right next steps, can you tell us exactly what happens when the employee tries signing up for the second company account? Providing those specifics will help me pinpoint where the process is getting stuck.

Please reply with those details when you have a moment, anowak. Getting the employee connected properly is crucial, so I want to make sure I have the full context to provide tailored troubleshooting advice. 

I decided to try it out myself as an employee and was able to sign up with the 1st company but not the 2nd; however, I tried a few hours later to sign into the 2nd company and it was successful!

We are still having issues but they are all different.  Some are able to sign in with both companies under 1 user ID.  Others are still not able to because it states they need a different email for the 2nd company.  Many are getting the following message:  LOOKS LIKE YOU DON'T HAVE WORKFORCE.  I have double checked and triple checked and the ones that receive that message are set up just like the other ones.  

Thank you for providing additional details about the issue you're facing with setting up your employees in QuickBooks Online (QBO), @anowak. I understand the challenges you're experiencing, and I'm here to share information on solving them.

As multiple employees have different issues, please send the invite again to those affected.

If the same issue happens, I recommend contacting our support team so they can fix the routing profiles of your employees. 

To reach a live representative, here's how:

1. Log in to your QuickBooks Online Company.
2. Click on the Help button at the top of the page.
3. Choose the Search tab, then click Contact us.
4. Type in your concern, and click Continue.
5. Under Callback, click Have us call you button. This will route you to enter your details.
6. After that, select Get a call.
7. You will now be added to the queue and wait for us to call you.

Alternatively, you can check this article containing our support hours and a phone number you can call: QuickBooks Online Support.

Additionally, you can also print or reprint paychecks and paystubs in QBO.

Please let me know if you require further assistance managing your QBO employees. I'm here to help. Have a great day ahead!