Thanks for the additional details, kcandido.
If you wanted to change the Tax status from filed to open, you'll have to reach out to our Email Support Team. They have the capability to view your account and change it for you.
Let me guide you with these steps:
- Click the ? Help icon, then click Contact us.
- Enter change tax status as your keyword.
- Click Let's talk.
- Select Start an email.
- Enter your First name, Last name, and Email address.
- Click Send email.
Please know that the Community team is always up to help you.