Hi there, cycapital.
While payroll features aren't fully available after cancellation, your previously generated payroll data is still retained. You can get a copy of your W-2s for the period when payroll was active.
Here’s how:
- Go to My apps and hover over Payroll.
- Click Payroll taxes and choose Filings.
- Scroll down to the bottom and look for Archive forms and filings under Filing Resources.
- Search for the W-2 you are looking for and select View.
- The W-2 will open as a PDF, and you can download it from there.
Please note that the Archived Forms section in QuickBooks Online displays previously filed forms for 2years.
For W-2s that are older than 2 years, you can reach out to our Payroll Support Team to request a copy of the tax forms.
Here's how to reach out to them:
- Click (?) Help, select the Search tab to get started.
- Enter contact us on the search field.
- At the bottom of the page, select Contact Us.
- Choose Chat or Call to speak with a representative who will assist you.
Let me know if any other questions come up. We're always happy to help explain these payroll features and make sure you get the information you need from us.