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jstangencycapital
Level 1

how to get a W-2 when I stopped using QB payroll mid year

 
2 Comments 2
john_T
QuickBooks Team

how to get a W-2 when I stopped using QB payroll mid year

Hi there, cycapital.
 

While payroll features aren't fully available after cancellation, your previously generated payroll data is still retained. You can get a copy of your W-2s for the period when payroll was active. 
 

Here’s how:
 

  1. Go to My apps and hover over Payroll.
  2. Click Payroll taxes and choose Filings.
  3. Scroll down to the bottom and look for Archive forms and filings under Filing Resources.
  4. Search for the W-2 you are looking for and select View.
  5. The W-2 will open as a PDF, and you can download it from there.
     

Please note that the Archived Forms section in QuickBooks Online displays previously filed forms for 2years.
 

For W-2s that are older than 2 years, you can reach out to our Payroll Support Team to request a copy of the tax forms.
 

Here's how to reach out to them: 
 

  1. Click (?) Help, select the Search tab to get started.
  2. Enter contact us on the search field.
  3. At the bottom of the page, select Contact Us.
  4. Choose Chat or Call to speak with a representative who will assist you.
     

Let me know if any other questions come up. We're always happy to help explain these payroll features and make sure you get the information you need from us.

john_T
QuickBooks Team

how to get a W-2 when I stopped using QB payroll mid year

Hi there, cycapital.
 

Just checking in to see if the solution we shared worked for you.

Please let us know if everything is now working smoothly or if you're still experiencing any challenges.

We'll be glad to assist further if needed.

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