How to see the QB ID for an employee in QB Desktop Pro?

leeseinmt · ‎May 24, 2021

My client is using QB Time and QB Desktop Pro. They have a new staff member who's setting up employees in both systems, and I have a big hunch he's doing it incorrectly. Potentially syncing and then changing the name of the employee in QB Time. The reason for my suspicion:

Hours in QB Time are not sync'ing to the correct employee in QB Payroll. They are sync'ing to a different employee. I noted in QB Time the "QB ID 8000246B-1619989985" for a particular employee, and I'd like to change that ID in QBTime to match the ID in QB Desktop, but I can't find it in QB Desktop.

I'm basically trying to map the QBTime Employee to the correct QBPayroll Employee. Anyone?

Tori B · ‎May 25, 2021

Hey there, @leeseinmt.

Thanks for reaching out to the Community and sharing your concerns.

QuickBooks ID's are something created on our back end and not a field we can manually edit. What we can do is find which QuickBooks Time profile is connected to the right profile in QuickBooks Desktop. In order to find the correct profile, follow these steps:

Login to QuickBooks Desktop as the main admin.
Open up the employee profile in QuickBooks Desktop and add a 1 to the first or last name. For example, Jane1 Doe or Jane Doe1
Save those changes.
Lastly, run the sync between the two softwares.

After that, head over to check in QuickBooks Time and see which profile was updated with the "1". That way we can see which profile it's linked to.

Please let me know in the comments below if you're successful in doing this and we can take it from there. I look forward to chatting with you soon. Take care and have a wonderful day ahead!

View solution in original post

Tori B · ‎May 25, 2021

Hey there, @leeseinmt.

Thanks for reaching out to the Community and sharing your concerns.

QuickBooks ID's are something created on our back end and not a field we can manually edit. What we can do is find which QuickBooks Time profile is connected to the right profile in QuickBooks Desktop. In order to find the correct profile, follow these steps:

Login to QuickBooks Desktop as the main admin.
Open up the employee profile in QuickBooks Desktop and add a 1 to the first or last name. For example, Jane1 Doe or Jane Doe1
Save those changes.
Lastly, run the sync between the two softwares.

After that, head over to check in QuickBooks Time and see which profile was updated with the "1". That way we can see which profile it's linked to.

Please let me know in the comments below if you're successful in doing this and we can take it from there. I look forward to chatting with you soon. Take care and have a wonderful day ahead!

leeseinmt · ‎May 26, 2021

Thanks for that suggestion! I will try it today!

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How to see the QB ID for an employee in QB Desktop Pro?