Hello, sorellasalonbout.
We're unable to reverse a voided paycheck. Though, I do have a couple of things we can do to take care of this. I'll share the steps and details below.
The first option is to simply recreate the voided paycheck with the exact and correct details. Let's just make sure to use Paper check this time to avoid doubling the direct deposit payment. Here are the steps:
- Go to Employees, then click the Run payroll button.
- Check the employee's name (where the voided paycheck was recorded under).
- If this is a recent check, click the Create another check link.
- Under Payment Method, click the Direct Deposit link then change it to Paper check.
- Proceed with the creation of the check with the same details.
As you might've noticed, QuickBooks creates an adjustment entry for the voided check. We're unable to delete this since the system needs this to ensure your books are accurate.
So, another thing to do is to contact our support and have them delete the adjustment entry. We'll also want to ask them and ensure that the direct deposit payment has been sent.
Here's how to reach them:
- Click the Help icon on the top right corner of the screen.
- On the pop-up panel, go to the Search tab.
- Click the Contact Us button on the bottom part.
- In the box, we'll want to enter "delete adjustment entry."
- Proceed with Continue, then choose how you want to reach us.
I'll share this article if you'd like to know more about deleting or voiding paychecks: Delete or void employee paychecks.
After fixing the voided paycheck, do you need to check and verify your employee's current liabilities? Check out this article for the steps and details on running payroll reports: Run payroll reports in QuickBooks Online Payroll.
Let me know if you have other concerns regarding your paychecks or payroll data. Need to take care of your entries or file some taxes? Count me in again and I'll help you out.