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Infinity Electric
Level 1

I am unable to print payroll checks because Quickbooks crashes when I attempt to do so?

 
1 Comment 1
Maybelle_S
QuickBooks Team

I am unable to print payroll checks because Quickbooks crashes when I attempt to do so?

Hello there, @Infinity Electric.

 

I've checked our records here and we haven't received any reports similar to this. To further isolate this issue, we can run the Verify and Rebuild tool to scan and fix possible data damages in your company file. I'll show you how:

 

First, let's rebuild your data:

  1. Go to the File menu, then select Utilities.
  2. Choose Rebuild Data, then click OK.
  3. Follow the prompts to save a backup.
  4. Select OK when you see Rebuild has completed.

Once done, we can now verify it:

  1. Go to the File menu, then select Utilities.
  2. Choose Verify Data.
  3. Select OK if there are no problems detected.
  4. If Verify finds an issue with your data, you will be prompted to Rebuild Now or View Errors.
  5. Click Rebuild Now.

Once done, try to print the checks again. For additional information, visit these articles for further guidance:

Let me know how it goes or you have other questions about QuickBooks. I'll be right here to help you out. Have a great day!

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