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Hi there, @gmyers2125.
Thank you for posting here in the Community. I want to make sure you're able to talk to a supervisor.
With this, I highly suggest contacting our Customer Care Team again using our Callback feature. We are open Monday-Friday 6:00 AM - 6:00 PM and Saturday 6:00 AM - 3:00 PM Pacific Time.
Also, could you please let me know what's going on and how I can help you get back to business? Please provide me the details of your concern by clicking the Reply button below.
For your future reference, browse through this article: Get Started. This link contains the How do I question in QuickBooks.
I'll be waiting for your response. Take good care always.