I submitted a payroll check. I meant to do direct deposit but forgot to change back from the print check from last time. Can I change it?

Hello there, @RMF1. I'm here to help you on changing your payroll check.

Yes, you can cancel your paper check. However, if you want to change it to direct deposit, please note that there's a lead time, which may cause a delay in receiving the paycheck for the employees.

Here's how to edit, delete, or void the paycheck:

1. Go to Payroll, then Employees
2. Select the Paycheck list.
3. Select the paycheck(s) you'd like to delete or void, then select Edit, Delete, or Void.
4. Select Yes.

Moreover, I'm adding this article you can use in the future in case you want to set up pay schedules in QuickBooks: Set up and manage payroll schedules.

If you have any further concerns about your paycheck in QuickBooks Online, please don't hesitate to share them with the community.

Thank you!  I voided the check. I had to call in to find out how to create another one for direct deposit. Thank you for your quick reply. 

I voided the check but the lady from Quickbooks that I spoke with said I really should have deleted it instead, but it is fine this way though. 

How did you create another one for direct deposit? Same situation here

Thank you for reaching out. I see that you are experiencing a similar situation where paper checks have not changed to direct deposit, Nathalie. To address this, you can delete the paper check and update the payment method to direct deposit.

Ensure to check the processing lead time involved before making the changes. You can refer to the detailed steps to delete the checks shared above or through this article: Edit, delete, or void employee paychecks.

In case you're unable to make changes or delete, I suggest reaching out to our Payroll Live support team. Who are capable of looking further into your account and can make the adjustments.

To create a new direct deposit, please follow these steps:

1. After deleting or voiding the paper check, go to the Team tile and click the Employees tab.
2. Select the employee whose payment method needs to be updated. From the Payment Method section, click Edit.
3. In the dropdown menu under Payment Method, choose Direct Deposit.
4. Choose a direct deposit option:
   • Deposit into One Account
   • Deposit into Two Accounts
   • Deposit the remaining balance as a check.
   • Enter the employee’s routing and account numbers.
5. Once the direct deposit details are input, go back to the Employee's tab, then click Run payroll.

Please leave us a response if you have other questions or concerns.